Privacy Policy
Last updated: October 2026
This policy explains how VPNRP handles data when providing accounts, subscription services, and website features. It applies to both the marketing site and user panel. Please review the purposes and practices below before using the service. The Terms of Service cover the rules for using the service.
Account and Order Data
VPNRP requires no email address; you can create an account with a username and password. The account system processes usernames, data needed to verify passwords, subscription status, and data usage to verify identity, provide subscriptions, and check remaining data. An email address is not required to create an account. If you choose to provide one in a support ticket, it will be used only to handle that request. Do not submit personal data unrelated to the issue.
Order records include the selected plan, order amount, payment status, and transaction identifiers. They are used to confirm payments, process refunds, and resolve billing disputes. Support tickets help us investigate issues and follow up on their resolution. Before sharing a screenshot, conceal passwords, payment account details, and full subscription links.
No-Logs Policy and Connection Handling
VPNRP follows a no-logs policy. It does not record which websites users access through the subscription service or retain browsing histories, access destinations, or communications. Account data usage is used for billing and quota checks and does not include a list of websites accessed.
Establishing connections and troubleshooting may require temporary processing of operational data, such as connection status and error details. This data is used only for as long as needed to establish a connection or resolve an issue, then cleared. Connection logs that could be used to trace an individual's activity are not retained long term. Website analytics are handled separately from subscription connection data and are not used to build personal browsing profiles.
Website Analytics and Local Storage
Website analytics help us understand page visits, referral sources, and entry-point clicks so we can identify navigation or usability issues. They do not record browsing activity within subscription connections. Do not enter account secrets in URL parameters or public feedback, as this information may be included in technical records generated by page requests.
Cookies and local storage are used to maintain login status and save language preferences and necessary interface settings. Panel login credentials are stored in the browser's local storage. You can clear related data by logging out and using your browser settings; you may need to log in again or reselect your preferences afterward. Clearing browser data does not automatically delete account or order records stored on the server.
Third-Party Payments and Data Use
VPNRP supports Alipay / WeChat Pay / USDT. Payments are handled by the relevant third-party payment service or transaction network, and their own rules govern how they process data. VPNRP uses the transaction results and identifiers needed to confirm orders. You do not need to provide payment account passwords to customer support.
Account, order, and support ticket data are used only to provide the service, protect account security, reconcile accounts, and resolve issues. Access is limited according to responsibilities. If data must be provided to meet applicable legal obligations, we will verify the basis for the request and limit disclosure to what is necessary. This policy does not replace the privacy policies of third-party sites.
Data Retention and Deletion Requests
Account data is retained while the service is provided. Order and refund records are kept for the period necessary for accounting, dispute resolution, and applicable legal requirements. Support tickets and website analytics are retained only as long as needed for their respective purposes, then deleted or de-identified. Temporary connection data is cleared as described above.
To access, correct, or delete account data, log in to the panel and submit a request through the support ticket portal. We may need to verify account ownership before processing a request. Deleting an account may affect access to subscriptions and order history. Records that must be retained by law cannot be deleted immediately upon request; the outcome will be explained through the support ticket.
Policy Updates and Questions
When this policy changes, the updated version will be published on this page and the last-updated month will be revised. Significant changes to data processing purposes, scope, or user rights will be announced on the website or in the panel. Where separate consent is legally required, we will obtain it as required.
If you have questions about data handling or the outcome of a deletion request, contact us through a panel support ticket. Provide only the information needed to verify the issue. Do not send passwords or full subscription links.