Terms of Service

Service Scope

VPNRP provides international routes and subscription services for cross-border access, covering 120+ countries / 190+ routes and supporting Windows / macOS / iOS / Android / Linux. Get clients and subscription details through the user panel. Available routes are shown in the panel.

The service provides network connectivity only. It does not include accounts or usage authorization for third-party websites, video content or AI tools. Use of those services remains subject to their regional policies, account requirements and usage rules. Route coverage does not guarantee access to third-party content in every region.

Account and Subscription Rules

No email address is required; create an account with a username and password. Keep your login details and subscription link secure. Do not publish, resell, rent out or share them with others. If you discover a data leak or unusual activity, change your password promptly and request assistance through a panel ticket.

There is no limit on the number of devices connected at the same time. This applies to the account holder’s use on supported devices and does not permit distributing a subscription to other users or operating a resale business. Users are responsible for activity on their accounts and may submit details about suspected unauthorized use.

Monthly subscription traffic resets each month on the activation date. When you upgrade mid-cycle, the price difference is converted into the remaining days. Data packages remain available until used and never expire. See the Packages page for prices and data tiers, and check your selected billing method before confirming an order.

Lawful Use Requirements

Users must comply with the laws and regulations applicable where they are located and where they use the service, and may use the service only for lawful network access. It must not be used for fraud, violating others’ privacy or intellectual property rights, distributing unlawful content or any other illegal activity.

Do not use the service to launch network attacks, distribute malicious software, steal account details or disrupt other users’ connections. Automated access must be permitted by the target service. Do not misuse network resources to damage a target system or interfere with the normal operation of a route.

Availability and Limits of Responsibility

Connection quality may be affected by local networks, carrier routing, target website policies, device settings and maintenance. VPNRP does not guarantee access to a specific website at every location or at all times, nor does it guarantee third-party content, account approvals or platform rules will remain unchanged.

If you have a connection issue, submit the platform you use, the route region and any error message to help with troubleshooting. Do not include passwords or complete subscription links in tickets. Maintenance and service updates are posted in site announcements or the user panel.

Responsibility for impacts caused by force majeure or third-party network failures will be determined under applicable law and the circumstances. These terms do not exclude liability that cannot legally be excluded or waive obligations the service has under applicable law.

Refund Policy

You may request a full refund for any reason within 14 days of your first payment. Sign in to the user panel and submit a refund request through a ticket, specifying the relevant order to help with verification and processing. You do not need to cite a connection issue as the reason.

If staff need to verify an order, they will specify the required information in the ticket. Do not submit sensitive information such as payment passwords. Refund status is based on the ticket and order records. These terms do not impose any additional, unstated refund requirements or limit other remedies available to users under the law.

Account Termination and Changes to These Terms

If there is unlawful use, resale or sharing, a network attack or another serious breach of these terms, VPNRP may suspend the relevant connection or terminate account access, depending on the circumstances. Any action will take into account unusual activity, its impact and the user’s explanation. If you disagree, you may request a review through a ticket. Orders and refunds will be handled in accordance with applicable law.

These terms may be updated when service rules or applicable laws change. Revisions and the update date will be posted on this page. Changes affecting important user rights will be explained through site announcements or panel notices. New terms will not retroactively reduce refund commitments that have already taken effect. If you disagree with a change, you may stop using the service and contact support through a ticket.

For information about how account details are handled, see the Privacy Policy.